Refund policy

Due to the nature of our products, we do not refund or accept returns or exchanges for change of mind or if you do not like the scent you have chosen.  

We are unable to accept returns on our any bath and body products, either opened or unopened unless it was due to our error.

As explained on some of our Soy Wax product pages, colours may vary across different batches and in our wax products some frosting or discoloration may occur over time, or due to temperature fluctuations, which in no way affects the use of our products, therefore we do not accept returns for these reasons.

Our Home fragrance products are all made to order unless otherwise specified, therefore we are unable to accept returns or offer refunds on these products.

We also do not accept returns or offer refunds on custom made orders.